iMessage is not working on Mac: Fixed
Sometimes iMessage services go down and run out of access on Mac. It is an obvious thing. Instead of worrying about why not working? What happened? Instead, we should go for its solutions.
Here we will discuss Solutions, How to fix the iMessage problem. The problem might vary Sometimes, sending a message via iMessage fails, or sometimes, you can receive the messages. Sometimes it is failed to sync with iPhone or iPad. The problem happened because of miscommunication on Apple’s server.
Sometimes it is just a tiny problem; we will check throughout the system. First, we have to go through the apparent solution and whether we can resolve it. Sometimes just restarting a mac can resolve a problem, and the other side needs to check whether the internet connection is working.
Before troubleshooting a problem, we must check Apple’s System Status page and whether the iMessage outage is checked.
Now let’s go for the solutions.
Clear Messages Cache
Contents
You need to install Messages on your Mac; before installation of Messages, you need to remove the cache data of previous logins. And need to log out from iCloud and Messages.
Delete the “~/Library/Messages” Folder. This is the cache folder of the previous login account. You can move this folder to reserve these messages for later.
When you log in with the fresh account, you will get results for sending and receiving messages.
Account Setting for Messages
Click on Messages/Preferences to get into the setting page, where you can control the Messages setting if there is any problem. These settings control Messages App and Messages data synchronized with Apple ID, iCloud, and Phone Number.
Check the account and whether it is logged in with the proper ID or not. Your Apple Device must be registered or enrolled with iMessages. So, Check For Accounts where Your Apple ID has been login or not. To check it, go to the Account Tab.
You need to log in to your Mac with Apple ID. Check all preferences added to you in the Account tab, and Check your Phone Number, iCloud account, and Google Account. One of them is improper, and it is possible to find difficulty while Sending and Receiving Messages from iMessages.
At the bottom of the page, you can see a “Start New Conversations From ” drop-down box, where available contacts are listed; choose whatever you want. It is to avoid message redundancy. You can use here your phone number; it supports many devices. These devices must be logged into iCloud.
Check Time Settings
The Message Authentication process will not work if your Mac time is incorrect. So check Mac Timing and have you select the proper timezone or not.
If your Mac clock timezone isn’t proper, Your clock time is manual, so It might be a problem that Messages are cant sync with the device. It turns into an HTTPS failure; you can’t receive a one-time password for that cause. Synchronization will automatically work well when the timezone and clock are showing accurately.
Moreover, if you don’t want to set the timing, make it automatic, and let Apple handle it on your Mac.
To change the preference from Manual time settings to Automatically, Open System Preferences/Date and Time, and check “Set Date and Time Automatically.” To Set local time automatically, Apple may ask you for your system IP address and Current location.
Once you finish these clock timing sets up, log out and re-login with Apple ID.
Check iCloud Sign-in for Sync
Now Latest version of MacBook MacOS is synchronized with iCloud. If there is a problem with the iCloud account, it might be possible that iMessage could stop because of this problem.
We need to check out the iCloud account, and if it needs to fix, try to reset the iCloud account connection with Mac.
Sometimes iCloud needs a fresh login; when you start your Mac with Apple ID, you must also enter your iCloud account. Try to fresh reboot with an iCloud account.
Sign out from iCloud. Now, Reboot the PC and Sign in with it. This fresh reboot “reset” a message authentication, and it will reconnect with the messaging server.
When you try to reboot iCloud, ensure your Mac Data is synchronized. At that time, you need to check your backfiles; once you reboot, you need to recover these files in iCloud. So make sure your data is safe enough.
Contacts and calendars are also coming under iCloud, but it ok to keep it as it is. But documents files are under caution. You need to take care of these documents files if you use the Desktop. Apple recommends downloading all document files before iCloud reboots.
Keep all required files on Mac and disable Synchronized with iCloud before rebooting.
Hardware Serial Number Mismatch
Apple decided to assign a unique identification number, an unregistered number. It provides a serial number for Mac.
In a legitimate Mac, it won’t create problems when you use the original mac hardware part it works completely. People are going for Hackintosh system parts to save money, whereas, from off-the-shelf parts, they create ersatz parts to modify MacOS. These parts are not genuine, and you are here to slip into the iMessage problem.
This Hackintosh system also generates a valid serial number from unused Mac parts. But how many days it works? Sometimes they give rejected parts serial numbers, which fade away from Mac. This is a real spoof of Genuine Mac OS.
Using Messages App
Send and receive messages on the mac via the Messages app is an alternative option if you can’t find a solution with iMessage.
Instead of Apple’s messaging app, you can use the Messages app on your Mac. Follow the Below steps and resolve the iMessage problem in your MacBook.
- Force Quit and Reopen Messages App. Open the Apple menu, and click on the Apple icon in the upper left corner of the screen. Apple Menu will open, Where you can see a” Force Quit Safari” Option.
- Force Quit Applications Tab will open, Where Messages are listed on Tab. Click on Messages; at the Bottom of the Tab, you can see a Force Quit Button; click on it.
- After Force Quit the Message, Re-open it.
- Open Apple Menu and Click on Restart to Mac.
- Sign out from Mac; in short, Log out with your Current Apple ID, and then Log in back
- Open Apple Menu. Select Message and Preference from Apple ID. Now Click on Sign out.
- Open the Messages app again, and Enter Your Apple ID and Password to log in back.
- Now, Open the Messages Preference Window and Select Account Tab: Follow this path to Open Account Tab, Messages/Preferences/Account Tab.
- You can see the iMessage account on the left side, and you need to check whether the “Enable this account” checkbox is checked; if the box is not ticked, then you need to tick it right.
- The next step is to check whether your MacBook is connected to an internet connection before troubleshooting the iMessage app; you need to ensure an internet connection with your Mac. Open Browser and check any URL to test Internet Connectivity.
- If the Internet is having some problems, then try to troubleshoot. Restart your Hot-Spot, Mac, Wi-fi, or Router.
- Now check the date and time to resolve the iMessage Problem. It may create a problem if your date and time are not accurately shown.
- Open Apple Menu, Go to the System Preference, Then select Date and time. Now, select the Time Zone UNder which time zone your country is placed. Now tick mark the “Set date and time automatically” checkbox. If you are login with admin, then it is ok. Otherwise, it will ask you to enter your Admin ID and password.
- Now to check the proper synchronized account of iMessage with iOS, follow the steps.
- Open iMessage Account, Open Apple Menu/Messages/Preference/Accounts/iMessage Account.
- Same open iMessage Account on iOS, So open iPhone and iPad Settings/ Messages; now check to Send and Receive Message Account; this account should be the same for both.
- One other problem creator is KeyChain Problem. To resolve the Keychain problem, follow these steps.
- Open Keychain Access, Launchpad/Keychain Access.
- Now click on File and Lock Keychain Login. Follow this step in different directions now. Click on the file and Unlock Keychain Login.
- When it asks for Admin ID and Password, enter into it. These processes work as a Reset Keychain Problem. Maybe this problem will resolve now.
No need to check Synchronized Between iPhone and Mac.
Check the device which is not receiving the messages
Send a message from that device which not receive the sender’s message. Sometimes it might be possible that iOS quickly responds to your message, and Mac OS takes time to Send and Receive Messages.
Many iPhone and iMac customers registered a problem that they faced a problem with iMessage in their Mac OS; even then, they synchronized the iPhone and Mac. Or Sometimes, iMessage creates priority. It sends back the device request while sending/receiving the messages. Your iPhone may get a quick response than iMac when you send or receive text messages from iMessage.
The user is complaining about if they put iPhone and Mac devices. Besides, Sometimes iPhones receive messages while you can not see any response on Mac. It still is an Unanswered question while iPhone looks like the priority of iMessage, and it is running out far from the macOS device.
Now let us check in a different direction; iPhone and iMac are put together, send a message from each device, and see what happens. It creates a difference or not.
Now when these solutions they try, it happens like magic; when they send a message from Mac, they receive that hold messages back. All messages are coming back in the Mac Way. It might be possible that Mac needs some activity to wake up iMessage to Send and Receive messages.
This is an unorthodox problem; it could be possible that Mac doesn’t get the right bandwidth to access iMessage. If it resolves the problem by doing some activity, then this is ok, but how often do you hit the send button to receive a message?
In the same way, you can test with text messages too. The same things happen in text messages or not.
This trick may resolve the sync problem if you are sidelined by reading iMessage on Mac.
Signing off and entering again in iMessage
Sign out, then sign in, shut down, or restart. These tricks make way for a critical solution in every electronic device, which can be on and off by a button and system.
Deal with this solution, Log out in the iMessage app. Open Mac Menu, Where enter into messages, select a preference, and now go into account.
Now select iMessage from the left column and click on Sign out. Now wait for a minute and then sign in to the iMessage.
Follow the path to Signing out from iPhone and iPad, go to Settings/Messages/and Toggle off for iMessage. After a couple of seconds on this toggle, turn iMessage services on.
This is the universal solution now for every system. By doing this, you can fix the iMessage Send and Receive Problem.
Check for Updates
If you run out of Mac updates, please look at them once. Sometimes you miss out on Mac iMessage updates, which creates a problem for not receiving and sending messages.
Generally, Apple releases update for better functionality performance, and Apple continuously updates and fixes bugs. It might be possible that fixing a bug would introduce a new bug too.
So Once you check for updates, if you are through with an update, then well and good otherwise, click on update to get the latest version.
Reset Network Settings
All Mac users know very well that you need an internet connection before keeping your eyes on your iMessage inbox.
Reset the network settings if it creates a problem in your iPad or iPhone.
Open Settings, Now tap your finger to scroll down to select general settings. Into it, scroll again to find the reset button.
Tap on Reset Network Settings, and then it will send you a warning that all your saved networks will be deleted. But if you know the network configuration, hit the “Reset Network Setting.”
Check for How you use iMessage
To check how you operate an iMessage account, go through the Account tab on your Mac.
Most Mac users use the phone number and email ID. They use Apple ID. The phone number linked to the iPhone regularly uses this to create an iMessage account. The email ID may be Google. Also, iCloud is now Sync with MacOS, so, User needs to enter iCloud ID to Access iMessage.
Also, it is possible to enter an alternative email address where you can get the notifications of iMessage. So people can reach out to you with this alternative email ID too.
Just access via Email addresses is not proof that you are getting access to the iMessage ID. People are complaining about some problems, like a few of the devices are active with iMessage using Email addresses, while a few are still in a coma to open an account to send and receive messages via iMessage.
When you check with the preferences, and if one of the email addresses is there and you can’t receive the messages via iMessage, it is a genuine problem with Mac. If you are complete, the process after entering the Email ID and iMessage is still not working.
To need to check whether entered email addresses are working or not or to need to check whether these email addresses are activated or not, go to the setting of Macbook and iOS.
Now for iPhone and iPad, follow the below path to confirm whether the email address is active or not
iPhone and iPad: Settings/ Messages/ Send and Receive/
Now you can see a Dialogue box with written “YOU CAN BE REACHED BY iMessage AT”
There are various email addresses that you have entered. You can see it there. Now you need to check that the email addresses you entered are activated on another device.
Now for Mac, follow the below path,
Open Mac Menu, Messages/ Preferences/ Accounts/
Now you can see various checkboxes listed by email addresses and phone numbers.
If you want all email addresses and phone numbers, you need to contact iMessage and check on them.
To receive messages, you need to check whether or not the email addresses and phone number is activated on a device.
Look, if you can’t find a proper solution by using these tricks and methods and knock the door of the Apple Store, they are always ready to help you.
Folks, We are familiar with resolving iMessage sending and receiving problems on mac. So, if you are a victim of this problem, this article is for you.