[FIXED] PS4 Keeps Disconnecting From Wi-Fi

[FIXED] PS4 Keeps Disconnecting From Wi-Fi 1

[FIXED] PS4 Keeps Disconnecting From Wi-Fi

What can be the most relaxing other than playing PS4 with your friends or siblings? Many people love to play various games on a PS4 gaming console. 

However, many people prefer to play games on a strong internet connection to enjoy the game without obstacles. Internet connection drops or wi-fi disconnection is a common issue in PlayStation. Sometimes it can result from software issues or an obsolete wi-fi router. 

If you are a gamer looking to resolve the PS4 keeps disconnecting from Wi-Fi error, here we have described some of the major causes that prevent your PS4 from connecting to the Wi-Fi router. Moreover, we have also described easy ways to fix the error. Read this article till the end to get better knowledge about PS4 and methods to improve the PS4 connection.

Why Your PS4 Keeps Disconnecting From Wi-Fi – Possible Reasons 

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Before fixing the error, it is crucial to know the various cause to get an overall idea about the error. Here, we have provided possible reasons which prevent your PS4 from connecting to the Wi-Fi router. Check the below reasons to resolve the PS4 not connecting to Wi-Fi error easily.

  • Mismatched Router Configuration:

Mismatched or wrong settings on your Wi-fi router may prevent your PS4 from connecting to the Wi-Fi. You won’t be able to play the games if your Wi-Fi router is misconfigured. 

  • Outdated Router:

Many users face this error due to outdated or corrupt Wi-Fi routers. You can change your Wi-Fi router to access PS4 without any obstacles. 

  • Outdated PS4 Software:

Outdated PS4 software is one of the most neglected causes of PS4 errors. You may need help to set your PS4 with the Wi-Fi connection if you use obsolete PS4 software. Updating the software may help you to get rid of this error.

  • Invalid Username and Password:

What would happen if you tried to enter the wrong username and password? It will not allow you to log in. Similarly, if you log in to your device with invalid credentials, you may encounter a disconnecting wifi error on your PS4. Ensure you have entered the correct username and password to avoid mistakes.

  • Distance Between Your PS4 and Router:

More distance may hinder devices from connecting. You should place your PS4 and Wi-Fi router near each other for better connectivity.

How to Fix PS4 Keeps Disconnecting From Wi-Fi Error – Easy Steps

Now that you know the causes, you can quickly fix the error. Here, we have provided quick fixes to resolve your PS4 keep disconnecting from Wi-Fi error. Try the below methods appropriately to get positive results.

  • Restart Your Wi-Fi Router:

When we encounter any error or glitches, the first thing came to our mind is to restart the device. We always try to restart our device to fix the error quickly, and in most cases, it works too. Restarting will force close all the features and settings running in the background of your device, giving it a fresh start. 

Similarly, you can also fix the PS4 disconnecting error by restarting your Wi-Fi router. Restarting your router will clear all the temporary and unwanted files from the device and let you use your PS4 as usual. Here’s how to restart your Wi-Fi router.

  1. Power off your PlayStation.
  2. Now, unplug your Wi-Fi router for at least one to two minutes. Again plug in it.
  3. After that, power on your PS4 console and wait until you see the home screen. 
  4. Try to connect your PS4 to Wi-Fi.

You can also follow the below methods if you are still facing the error. 

  • Restart Your PlayStation – PS4 Console:

Restarting your device will help you resolve the error like the above method. It takes only one minute to restart your PS4, and within a minute, you can connect your PS4 to Wi-Fi. People neglect the most straightforward fixes, but they may help you resolve the error effortlessly without spending a penny. Here’s how to restart your PlayStation 4 gaming console.

  1. Press and hold the power button on your PlayStation for a while.
  2. Now, select the power for display, and tap on the restart PS4 option.
  3. After that, turn on your PlayStation and wait for a few seconds.
  4. Here, you will see the Home screen on your PS4 display.
  5. Lastly, connect your device to the Wi-Fi connection.
  • Select Appropriate Frequency Band:

The latest PS4 Pro supports both frequency bands, 2.4GHz and 5.0GHz. However, if you have the latest PS4 PRO gaming console, it sometimes keeps switching between the two frequency bands. That’s why you may have trouble connecting your PS4 to the Wi-Fi. 

Here we have added steps to select appropriate frequency bands.

  1. Go to Settings on your device and head to the Network.
  2. Now, tap on Setup Internet Connection, and head to Use Wi-Fi.
  3. After that, select the Options menu from the bottom of the screen.
  4. Here, you can open Wi-Fi Frequency Bands. 
  5. Select the frequency bands according to the connection.
  6. Choose 5.0 GHz or 2.4 GHz for better connectivity. 
  • Uninstall and Install The Game:

Many users have reported that they can resolve the Wi-Fi issue by simply reinstalling the game on a PS4 gaming console. Here we have provided easy steps to uninstall the game on your gaming console. Follow the instruction carefully to avoid further issues.

  1. The first step to uninstalling any game is to quit the game and go to Settings.
  2. Now, click on options and hit the delete button.
  3. After that, try installing the game again using a physical disc or downloading it from PlayStation Store.
  4. Check if the issue is resolved.
  • Modify DNS Settings on Your PS4:

If you have tried the above methods to resolve the PS4 disconnecting issue, and the problem persists, try to modify your DNS settings on your PS4. 

  1. Go the Settings and tap on the Network option.
  2. Now go to the Use Wi-Fi option and select Custom options. Click on the Automatic option.
  3. You will need to select Do Not Specify under the DHCP hostname.
  4. After that, select the Manual option from the DNS settings.
  5. Here, you will see primary and secondary DNS options.
  6. Enter digits 8.8.8.8 for primary DNS and 8.8.4.4 for secondary DNS to use Google DNS.
  7. However, you can replace the digits with 1.1.1.1 for primary and 1.0.0.1 for secondary to use Cloud flare DNS.
  8. Once you are done with the above steps, head to MTU settings and select automatically.
  9. If you use a proxy server, select the Do Not Use option.
  10. Lastly, check the internet connection and whether the PS4 connects with Wi-Fi.
  • Set a Stable IP Address For Your PS4:

You may face a sudden internet drop due to automatic IP address configuration. However, a static IP address does not change when you try to reboot or reset your Wi-Fi router. If you face an internet connection frequently, and looking for a stable internet connection, follow the below instructions. 

  1. Go to Settings on your PlayStation gaming console. 
  2. Now open Network, and click on View Connection Status.
  3. Here, you will have to remember the IP address. Better to note it down or take a picture for further reference.
  4. Afterward, select the Setup Internet Connection and Use Wi-Fi option.
  5. Select Custom and enter the first three numbers of your IP address and any number between 2 to 255 as your final number. 
  6. Once you complete the above process, enter the default gateway and Subnet Mask you have noted.
  7. Select Automatic of MTU Settings and Do Not Use for Proxy Server.
  8. Finally, Test Your Internet Connection and use Wi-Fi. Check if the PS4 is starting to connect with the Wi-Fi.

Note: However, you should remember that setting a static IP address will change your local IP, not the public one. 

  • Update PS4 Software:

Follow the below steps to update the PS4 software manually. 

  1. Go to Settings on your device and select System Software Update.
  2. After that, you will need to select the Update Now option. 
  3. Here, you will see the Next option. Click on it.
  4. Wait for a while until the software download. 
  5. Select the Accept option, and PS4 will update with the latest version.
  • Rebuild PS4 Database

Rebuilding your PS4 database is one of the most accurate methods to resolve the PS4 keeps disconnecting Wi-Fi error. It takes 15 minutes to one hour to rebuild the PS4 database. However, it is advisable to try other fixes before this one. A single mistake is enough to put you in trouble. But don’t worry; we have mentioned easy steps to rebuild your PS4 database.

  1. To rebuild your PS4, turn off your PlayStation 4.
  2. Now, press and hold the power button for a few seconds.
  3. Connect your DualShock 4 Controller to the PlayStation 4 using a USB cable.
  4. After that, press the PlayStation button on the controller.
  5. Now, scroll down and look for Rebuild Database. Choose that option using the X button on your controller.
  6. Now, reboot your PS4, and sign into PlayStation Network. Connect with your Wi-Fi and see if the issue is resolved.
  • Contact Support 

If you have tried the steps mentioned above, yet the issue persists, you should contact your Internet Service Provider for technical support. You can also get help from Sony to check for any internal problems with your PlayStation 4. 

Moreover, check whether or not your internet connection is working correctly for other devices. Contacting technical support will assist you in getting rid of PS4 that keeps disconnecting from Wi-Fi error.

How to Fix PS4 Keeps Disconnecting From Wi-Fi using Ethernet Cable.

Even after following the above fixes, if the issue persists, the best possible solution is to use Ethernet Cable. Plug in the ethernet cable right into your PS4. 

  1. To establish the wired connection, go to Settings on your device.
  2. Now, go to the Network and run the setup. Make sure you select a Wired connection.
  3. After that, select the default connection and let the device connect to the Wi-Fi router.

A wired connection provides a more stable connection than a wireless Wi-Fi connection. So if you want to stream your game, use an ethernet cable for better connectivity. 

Summing Up

Hopefully, you have read this article to the end. We hope you fix the PS4 that keeps disconnecting from the Wi-Fi error and again start playing games on your PlayStation with the same enthusiasm. 

Lastly, use an ethernet cable and a stable internet connection to receive sound. It will also help you to stream your game online.