An Invalid Response Received From the Device, Fix
“iTunes could not connect to the iPhone”iPhone X” because an invalid response was received from the device” have faced this error while connecting the iOS device with macOS. The same error is hit when connecting your iPad to your Mac.
iTunes is now a synchronized and widely used application to play music; you can download media files, and it works on iOS, macOS, and Windows iTunes. When you want to connect iPhone or iPad application to the Windows iTunes application, it might be possible that you are stuck at an Invalid Response error.
So, Why does iTunes say the device received the invalid response? Why iTunes throws an error when you try to connect?
The obvious reason is the connection between your Mobile device and Mac or Windows is not compatible enough. The USB connection between iOS and might not be reasonable to connect.
It might be possible that you are missing out on iTunes updates that are incompatible with the latest iOS version. iTunes and iOS work together at certain versions; when you update your iOS, you must also update iTunes.
Maybe, Error could be fixed after updating iTunes; Still, if you are facing some problems, the further solution will resolve the “An Invalid Response Received From the Device” error.
Before applying this method, check the following point.
- See Network Settings; It might be possible that a loose network causes the error. To reset your network settings: Settings/General/Reset/Reset Network Setting.
Some, times wrong network setting creates a problem. So by resetting the network setting, you can resolve “An Invalid Response Received From the Device.”
- Your iPhone must Open while you try to connect with your Mac. Check for the lock, whether your iPhone is locked or not.
Unlock your iPhone with a Pin Password or Touch ID. When you are trying to connect iTunes, make sure your iPhone must be unlocked.
- Check USB Cable; is inserted properly or not; is it working properly or not? Try different ports; You can try with the change of USB Cable.
Maybe, possible that USB is incompatible with iPhone or Mac. Or else it is not compatible with an integrated port.
So, try another combination of USB and Port; change the USB cable and the port too.
- Restart your system; sometimes, it works.
Restart; if anything happens, just hit the restart button. Many times, software refreshment bugs it fixes by doing a restart. If any methods fail to do so, then restart once. After rebooting and restarting your computer, connect your iTunes to your iPhone again.
The same way you can do it with iPhone, force restarts your iPhone. Press the Sleep/Wake and Home Buttons together until your iPhone boot or you see Apple Logo.
- Check your internet connectivity sources.
If you use a mobile hotspot, reconnect it after disconnecting. For Wi-Fi, check for the router, or try to restart Wi-Fi Router. For broadband internet connection, check with the broadband port.
A healthy internet connection creates an impact while connecting iTunes with iPhone and Mac OS.
These are tiny but helpful checkpoints before fixing the error.
The following methods will help to fix the “An Invalid Response Received From the Device” error.
- Reinstall iTunes on your Mac OS or Windows.
The reinstallation of iTunes might work to fix the connection problem. Perform the following steps: First Uninstall iTunes and then Reinstall iTunes in your system.
If you are using Windows, then work on the following steps.
- Press Windows + R to open a Run dialog box in your system.
- Type “appwiz.cpl” in Run and hit Enter.
- All Installed Programs are listed when the Program and Features window opens. Same Windows you can open the by following this path: Control Panel/ Programs / Programs and Features.
- Scroll to find iTunes Application installed in your system and select it.
- Click the Uninstall; It shows a prompt confirmation window where you have to follow some on-screen instructions to Uninstall.
Now, For Mac users, a step to follow.
- To Open Terminal on Mac, in Spotlight Search, Type Terminal
- Search results will appear; select Terminal from them.
- Type “cd/Applications/” in Terminal Screen and press enter to change the action.
- Now, again Type “sudo rm -rf iTunes.app/” and Press Enter
- Enter the admin password
- Open the URL: https://www.apple.com/itunes/download/ and click on the Download button.
- It takes some time to download; once it is done, double-click on the downloaded file and install iTunes again on your Mac.
That’s how you Reinstallation iTunes, check whether the issue is resolved, and if not, follow the further method.
- Update your iPhone
As we have seen before, the iOS and iTunes versions must be compatible. Check for an iPhone update, whether it’s pending or not; when you find you have not updated yet, follow the steps below to update the iPhone.
Steps to Update iPhone
- Open iPhone and go for settings.
- Search General Setting; it is listed first. Tap on it to Open.
- Now, Check for Software Update, So Tap on Software Update.
- See there your iPhone update is pending or not.
- If the Update is pending, then Tap on Download and Install.
- If it asks password, then enter it.
- Tap on Agree to continue the update process.
Software Update will take several minutes; once the update process is complete, check whether the issue is resolved or not.
- Update iTunes.
Version incompatibility leads to “An Invalid Response Received From the Device” error. When a version is not matched, then it can’t connect. Follow the steps to install the latest update of iTunes on your iPhone.
If you are using iTunes in Windows, then follow the below steps.
- Open the iTunes app on Windows.
- On the Upper bar, You can see the “Help” option and click on it to open the following options.
- Find “Check for updates” and click on it.
- Check whether iTunes is the latest if an update is pending, then click on install to update iTunes.
Now, For Mac users, How to update iTunes.
- Open App Store on your Mac.
- Click on update; it will show you a list of applications in which updates are pending.
- Check for iTunes updates; click on it if it is listed down.
- Click on Install.
These os the simple method to update iTunes on Windows and Mac.
2. Update your iPhone Driver.
When you are running with an outdated driver, it could be possible that iTunes Couldn’t find the path to connect with the computer. Correct and updated drives make compatibility to connect your iTunes with iPhone, iPad, Mac OS, and Windows OS.
So, Check once for iPhone Driver; if an error throws them to make its updates of iPhone Driver.
If you don’t know how to update the driver manually or don’t want to take a risk by updating the iPhone Driver manually, use Driver Easy Application. Driver easy will make updates automatically and easily.
Installing Driver Easy and launching the system will easily get the system and which software or driver needs to update. It will find the correct iPhone Driver in your system. You don’t need to select a system or which driver needs an update.
Driver easily knows everything, for which iPhone Driver Wants update. So mistake risk is zero now; you don’t have to bother installing and updating the iPhone driver.
Driver Easy is available as a Free and Pro Version. In both versions, you can update iPhone Driver. In the Pro version, the process of an update is easy. With a couple of clicks, you can make an update.
Follow the below steps to update your iPhone Driver.
- Download, Install, and launch Driver Easy in your system.
- When Driver easy software opens, click on “Scan Now.” It will scan your computer from corner to corner; it will catch up problem-related with drivers.
- Now, to update a particular driver, click on the update. It will automatically download and install the proper driver. You can do this in the Free version of Driver Easy.
- Another way to Update the driver is, Click on “Update All” by doing this, it will download all drivers automatically. To update all drivers together, you need the Driver Pro version easily.
Additional Solutions
- Update Security Software
Sometimes third-party security software will resist the connection between iPhone and Mac. A third-party program is preventing iTunes from connecting with Apple Server. For a while, you can disable these third-party security programs.
- Reset TCP/IP in Windows(Automatically)
To Reset TCP/IP Automatically in Windows.
Click on this URL: https://support.microsoft.com/en-us/help/299357/how-to-reset-tcp-ip-by-using-the-netshell-utility
Choose which Windows operating system you are using and click on download.
When Download is completed, click on the downloaded file and run it. TCP/IP will reset automatically.
- Reset TCP/IP (Manually)
Type CMD in Start Menu; now open Command-Prompt with Right Click and run as administrator.
When Command-Prompt Open, Type Following Command, and Press Enter.
netsh int ip reset c:\resetlog.txt Or netsh int IP reset
Now, Restart Your Computer.
That’s it; We have seen many methods, from updating iPhone and iTunes to Reset Network Setting and USB Cable checking. These Methods will surely help you to connect your iTunes with your iPhone or Computer; it will resolve the “An Invalid Response Received From the Device” error while connecting iTunes to your Mac.